Last updated: September 05, 2025
Privacy Policy
At CompCalc, we understand that financial advisors handle sensitive career and compensation information.
This Privacy Policy explains how we collect, protect, and use your information when you use our platform designed exclusively for financial industry professionals.
🔒 Key Privacy Commitment: Your T12 revenue, compensation data, and firm information are never shared with recruiting firms, current employers, or third parties. We don't sell your data - ever.
1. Information We Collect
- Professional Information: Name, email, firm affiliation, and professional credentials when creating your account.
- Financial Data: T12 (trailing 12-month) revenue, payout percentages, bonus structures, and compensation details you enter for calculations.
- Firm Transition Data: Information about current and prospective firms, including offer details, retention rates, and transition costs.
- Usage Analytics: Pages visited, features used, calculation types performed, and device information (anonymized).
- Communication Records: Support requests, feedback, and any correspondence with our team.
2. How We Use Your Information
- Calculation Services: To process your T12 revenue and compensation data to generate transition projections, ROI analyses, and firm comparisons.
- Platform Improvement: To enhance our AI helpers and calculation accuracy based on anonymized usage patterns (no personal data is used).
- Account Management: To maintain your account, provide customer support, and deliver platform updates.
- Security Monitoring: To detect and prevent unauthorized access to your sensitive financial information.
- Communication: To send important account notifications, security alerts, and optional platform updates (you can opt out of marketing communications).
⚠️ What We DON'T Do: We never sell your data to recruiting firms, share your information with your current employer, or use your compensation data for marketing to third parties.
3. How We Protect Your Information
- Encryption: All T12 revenue, compensation data, and firm information is encrypted both in transit (TLS 1.3) and at rest (AES-256).
- Access Controls: Strict role-based access ensures only authorized personnel can access systems, and no individual can view your personal financial data.
- Secure Infrastructure: Our servers are hosted on enterprise-grade cloud infrastructure with regular security audits and monitoring.
- Data Minimization: We only collect and retain data necessary for providing our calculation services.
- Regular Security Reviews: Quarterly security assessments and penetration testing to identify and address vulnerabilities.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal or financial information with third parties, except in these limited circumstances:
- Legal Requirements: When required by law, court order, or government regulation.
- Security Threats: To protect against fraud, security breaches, or threats to platform integrity.
- Service Providers: With trusted vendors who help operate our platform (e.g., cloud hosting, payment processing) under strict confidentiality agreements.
- Business Transfers: In the event of a merger or acquisition, with advance notice and continued privacy protections.
5. Your Rights as a Financial Professional
As a financial advisor using CompCalc, you have the following rights regarding your data:
- Access: Request a copy of all personal and financial data we have about you.
- Correction: Update or correct any inaccurate information in your account.
- Deletion: Request complete deletion of your account and all associated calculation data.
- Data Portability: Export your calculation history and results in a standard format.
- Opt-Out: Unsubscribe from marketing communications while maintaining essential account notifications.
- Anonymization: Request that your data be anonymized for platform improvement while removing personal identifiers.
To exercise any of these rights, contact us at
privacy@compcalc.com.
We will respond within 30 days and verify your identity before processing requests.
6. Data Retention
We retain your information only as long as necessary to provide our services:
- Active Accounts: Data is retained while your account is active and for 12 months after last login.
- Calculation History: T12 revenue and compensation calculations are retained for 24 months to enable historical comparisons.
- Deleted Accounts: All personal and financial data is permanently deleted within 30 days of account deletion.
- Legal Requirements: Some data may be retained longer if required by financial regulations or legal proceedings.
7. International Data Transfers
CompCalc operates primarily in the United States. If you access our platform from outside the US,
your data may be transferred to and processed in the United States under the same privacy protections outlined in this policy.
8. Contact Information
For privacy-related questions, data requests, or security concerns, contact us at:
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
When we make significant changes, we'll notify you via email and update the "Last updated" date above.
Continued use of CompCalc after changes indicates acceptance of the updated policy.